Customer Portal / Online Payment

View and pay your bill online! Click here to enroll and begin using the portal. You will need a copy of your bill to enroll, some of the information printed on your bill is required to register. Once you are enrolled you will be able to:

View or print your current and past bills
View your billing and payment history
View your current and past water usage
Pay your bill by credit card or bank draft

After enrolling in Customer Portal you will continue to receive a mailed paper bill each month. Want to save some paper? Enroll in eBilling to receive your bill by email each month. Say goodbye to paper bills and hello to convenience and less clutter! Click here to enroll.

Automatic Bank Draft

Save time and postage, have your payment automatically drafted from your bank account. Complete the Direct Payment Plan Application and return to our office to get started. Please include a voided check with your application.

By Mail

Make a payment by mailing your check or money order, along with the bill stub to:

Claywood Park PSD

P.O. Box 127

Parkersburg, WV 26102

In Person or By Phone

Visit our business office lobby or convenient drive-up window from 8:00 am to 4:30 pm, Monday through Friday (excluding holidays). A 24-hour drop box is also available. We accept credit and debit cards at the office or by phone (a processing fee applies).

If you need assistance to pay your bill, contact:

Department of Health and Human Resources - 304-420-2560

Wood County Community Resources - 304-422-5339

Salvation Army - 304-485-4526

This utility is regulated by the WV Public Service Commission, 1-800-344-5113